AI Development & RAG Systems - Frequently Asked Questions

Question 1

What is a RAG system and how can it help my business?

Accepted Answer

RAG (Retrieval-Augmented Generation) is an AI system that combines your business documents with advanced AI to create intelligent assistants. Instead of generic ChatGPT responses, RAG systems provide accurate answers based on YOUR specific data - manuals, policies, product information, etc. Perfect for customer support, employee training, and knowledge management.

Question 2

How much does custom AI development cost?

Accepted Answer

Custom AI solutions typically range from €2,000-15,000 depending on complexity. Simple RAG systems start at €2,000, while complex multi-agent systems with integrations can reach €15,000+. I offer free consultations to assess your needs and provide accurate pricing. Most clients see ROI within 3-6 months through time savings and improved efficiency.

Question 3

Can AI handle customer service for small businesses?

Accepted Answer

Absolutely! AI can handle 70-80% of routine customer inquiries 24/7. I build systems that understand your products/services and provide accurate responses instantly. For complex issues, the AI seamlessly transfers to human agents with full context. This reduces response times from hours to seconds while freeing your team for high-value tasks.

Question 4

What's the difference between ChatGPT and custom AI solutions?

Accepted Answer

ChatGPT provides general knowledge but doesn't know your business specifics. Custom AI solutions are trained on YOUR data - product catalogs, policies, procedures, customer history. They provide accurate, company-specific answers, integrate with your existing systems, and maintain data privacy. It's like having an expert employee who knows everything about your business available 24/7.

Question 5

How long does it take to implement AI in my business?

Accepted Answer

Implementation timelines vary by complexity: Simple RAG systems: 1-2 weeks, Customer service bots: 2-4 weeks, Complex automation workflows: 4-8 weeks. I work in phases, so you see value quickly. The first phase typically delivers working functionality within 1-2 weeks, then we iterate and expand based on real usage and feedback.

Question 6

Do I need technical knowledge to use AI systems?

Accepted Answer

Not at all! I design AI systems to be as user-friendly as using a smartphone. Most interfaces are simple chat windows or web forms. I provide complete training and documentation. The goal is to make AI feel natural and effortless for your team. If you can use WhatsApp or email, you can use my AI systems.

Question 7

Can AI work with my existing business systems?

Accepted Answer

Yes! We specialize in integrating AI with existing systems - CRMs (Salesforce, HubSpot), ERPs, databases, email systems, booking platforms, and more. AI can automatically update records, send notifications, process orders, and sync data across platforms. This creates seamless workflows without disrupting your current operations.

Question 8

What results can I expect from AI automation?

Accepted Answer

Typical results include: 60-80% reduction in routine task time, 90%+ accuracy in data processing, 24/7 availability for customer service, 70% faster response times, Significant cost savings on manual labor. Real example: One client reduced customer support ticket resolution time from 4 hours to 15 minutes while improving customer satisfaction scores.

Question 9

Is my business data safe with AI integration?

Accepted Answer

Data security is our top priority. I implement enterprise-grade security: encrypted data transmission and storage, secure cloud infrastructure (AWS/Azure), compliance with GDPR and industry standards, private AI models (your data stays yours), regular security audits and updates. Your data is more secure in modern AI systems than in traditional databases or spreadsheets.

Question 10

How do I maintain and update AI systems?

Accepted Answer

We provide ongoing support through maintenance plans starting at €245+VAT/month. This includes: system monitoring and updates, performance optimization, new feature additions, troubleshooting and support, regular backups and security updates. Most systems run smoothly with minimal intervention, but having professional support ensures peak performance and rapid issue resolution.

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